3.0 Revolution

From Singapore to Silicon Valley, RAM’s roadshow to design the aviation of tomorrow

By Nelly Fualdes

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Posted on May 19, 2022 08:41

 Abdelhamid Addou has been the CEO of Royal Air Maroc since 2016. Abdelhamid Addou CEO of Royal Air Maroc © Guillaume Molle for JA
Abdelhamid Addou has been the CEO of Royal Air Maroc since 2016. Abdelhamid Addou CEO of Royal Air Maroc © Guillaume Molle for JA

Royal Air Maroc is launching its 3.0 revolution by counting on the start-up ecosystem to improve its customer experience, optimise internal processes and develop ancillary services.

Abdelhamid Addou, the CEO of Royal Air Maroc (RAM), was at Mohammed VI-Polytechnic University on 27 April, Palo Alto, in the heart of Silicon Valley, on 11 May and in Singapore on 17 May for the launch of his “Open Innovation” programme. This roadshow allows him to meet students, researchers and start-ups and will take him to Geneva on 20 May.

The idea is for RAM to solicit the tech ecosystem to identify opportunities for innovation that will help improve the customer experience, generate revenue and increase the company’s operational efficiency. From 6 to 10 June, 14 project leaders will be shortlisted and offered presentations, coaching and team building sessions, from which six projects are expected to emerge that will be co-constructed and deployed via an incubator installed within a RAM Boeing 747.

Going digital

“We will then have to discuss the business model that we will put in

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