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South Africa’s digital Discovery Bank celebrates 1 million accounts

By Audrey Simango

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Posted on July 7, 2022 12:59

 © A man walks past the Discovery headquarters in Sandton, February 24, 2016. REUTERS/Siphiwe Sibeko
A man walks past the Discovery headquarters in Sandton, February 24, 2016. REUTERS/Siphiwe Sibeko

Discovery Bank, one of South Africa’s digital banking leaders, was launched in July 2019 – just months before the pandemic hit. This June, the branchless bank announced it has reached a new milestone of one million registered accounts as well as ZAR11bn ($666m) in deposits and credit advances worth ZAR4.5bn ($272m).

“The bank has scaled quickly and built a uniquely powerful digital banking and technology capability,” says Hylton Kallner, Discovery Bank’s CEO.

Kallner added that the bank will be the “de facto operating system” for Discovery Group, which controls the insurance company Discovery Health and serves 3.3 million people (40% of South Africa’s medical market).

Ripe for disruption

“Surely, if Discovery, a mere insurer, bags one million customers and $600m deposits so quickly, it means the ‘Big five banks’ [Absa, FNB, Standard Bank, Nedbank, Bidvest] are complacent,” says Carter Mavhiza an independent public accountant in Johannesburg.

South Africa is the continent’s largest retail banking market and its banks carried a combined asset book of $448bn in 2020. However, the country’s more traditional banks are increasingly having to fight accusations of running a monopoly market, exchange-rate

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