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Customers are served inside the Safaricom mobile phone customer care centre in the central business district of Nairobi

How has Africa’s mobile money market adapted to the pandemic? 

Covid-19 led to widespread regulatory limits on mobile money transaction fees to boost financial inclusion through the pandemic. How have the ... controls impacted mobile money operators, which earn 80%+ of revenues from transaction fees? It looks like the controls are here to stay in some countries. In others, like Tanzania, Vodacom and Airtel successfully lobbied to remove a mobile money tax.